Hired 2 bikes to try them out,me and my partner were rapped.Ended up buying 2 bikes. Not long after purchase l had drama with a stripped pedal crank took bike back they replaced the crank even though the part was not in stock, they took the part off a bike in the showroom.More than happy with the service l received, recommend them to anyone .
I was kindly lent a battery while awaiting a replacement one and then the owner accused me of returning a different battery! So rude!
I rented an electric bike from here for 24 hours. It was reasonably priced and the bike was perfect. The shop was closed on Sunday but they gave me a number to call and opened the shop for me so I could drop off the bike. They also do discounted prices for longer rentals - next time I'll get a bike for the whole weekend.
Oh dear, oh dear. They promised so much and delivered so little. A small but nice range of electric bikes, but the after care service is appalling, delivered by Yorkshire over-bluntness and ignorance of how to actually rectify the problem. I should have known when they answer the phone "hello, Newcastle batteries?" They sell batteries, and a few bikes on the side. They should stick to batteries. Go to Metro Cycles.
I have hired an electric bike in the past, about 3 or 4 years ago and I hired another last September. The bikes are well serviced, fast and fun. The prices for the bikes were also very reasonable, would go again, but don't need to because I bought my own electric bike.
Newcastle Electric Bikes is an Australian Bicycle Store based in Maitland, New South Wales. Newcastle Electric Bikes is located at 22 Maitland Rd, Islington NSW 2296, Australia.
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